Services

The long-term experience of the key shareholders in the company’s sector of activity, as well as their commitment for providing all the necessary resources in order to consistently provide high specification services always in accordance with the requirements of their customers, has been extremely effective in creating a healthy business with long-term working relationships with its customers, suppliers and associates.

Through its long-term specialisation, experience, as well as its dynamic presence in this sector, the company is in a position of providing its customers with:

Comprehensive organisation in the sector of customer transport and service

  • Direct and responsible communication with competent executives;
  • Traffic office with specialised staff providing 24-hour service; and
  • Support infrastructure.

Fleet of 30 privately owned tourist buses

The fleet consists of modern buses.
Capacity fluctuates between 20 and 65 passengers. All of the buses have been certified under the current provisions of the KOK (Motor Traffic Code) and the relevant Greek Legislation.

Provision of high quality services for the comfortable and safe passenger transportation

  • Complete and modern bus equipment (seat belts, air-conditioning, ΤV, DVD, Bar and W.C).
  • Free Wi-Fi Internet on all our buses.
  • Unlimited insurance coverage for bodily injuries of passengers.
  • Electronic fleet management.
  • The entire fleet of our company’s tourist buses has been equipped with special telematics equipment of the latest technology (electronic surveillance and port for the buses via GPS from the traffic office).

Strict staff evaluation

  • Selection of experienced and suitable drivers.
  • Particular emphasis upon public and professional relations (customer – driver – passenger).

Bus Depot and Workshop

  • Privately owned parking area, workshop and wash bay areas.
  • Maintenance and technical inspection by experienced and qualified personnel.

The combination of all these for the customers of “PAPAGIANNIS TRAVEL” implies

  • Association with a large company.
  • Immediate and responsible service.
  • Covering any transportations need and immediately resolving any problems.
  • Passengers satisfied by the quality of the services provided.
  • Ensuring impeccable behaviour and communication by the drivers towards the passengers and your associates.
  • Insurance coverage for passengers.
  • Direct technical support, when and where required.
  • Minimising the period of time that is available to your executives for covering mass transportation needs and consequently increasing the time that they can devote to their other needs.

The result of all the above is the safe and smooth movement of passengers and satisfaction with the quality of services that are offered by the company.

By providing the entire above package of services, “PAPAGIANNIS TRAVEL” can respond to any form of transportations that is requested.

The Management of “PAPAGIANNIS TRAVEL” recognises the need to optimise the management of the company’s internal processes and the need to recognise and assess all the opportunities for improving its performance in relation to the quality of the services provided and road safety. These shall all contribute to the development of the company, provide added value to its services and provide it with a competitive advantage and market leadership. It has accordingly developed and implemented this Quality Management and Road Safety System in accordance with the international standards ELOT ΕΝ ISO 9001:2015 & ISO 39001:2012.

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